Delivery

Delivery Cost & Time

We currently only accept local orders in Hong Kong.

Free shipping on orders over HKD1,600.

Otherwise, the customer will be responsible for the shipping fee. The shipping fee paying method will be freight collect. Meaning the customer will pay the cost of transporting the goods at the time they are received.

If you have any queries, please feel free to contact us by emailing [email protected]

Processing Time

All orders will be shipped within 1-2 working days of receiving the order confirmation email. Please note that during busy, sale and promotional times, we might have small delays.

For pre-order items, processing time will take up to 5-7 days to process depending on the situation, small delays might occur sometimes.

We cannot guarantee that you will receive your package within the expected time frame as estimated delivery dates are used as a guide only. We will not be held responsible for any delays, missing, lost or stolen packages caused by the couriers. Once the packages are dispatched from our warehouse, we do not have control over them. If there is an issue with your delivery, please contact your courier service directly.