Return Policy

Unfortunately, we do not accept any return request due to hygiene concerns.

From missing or broken items due to delivery, please take a photo and the following form to info@flavor-works.com within 7 days after receipt of goods, we will follow up accordingly. Otherwise, we may not able to handle your return request.

We reserve the right to make the final decision on all return requests.

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Subject: Return Request

Order Number:
Your Full Name:
Your Phone Number:
Return Item(s):
Reason(s) of Return:

**Please attach a photo of the item.

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Refund

Please be aware that refund can take up to 30 days to appear in your payment account. Your refund can only be credited back to the original form of payment. We’ll send you an email when our team has processed your refund so you know it’s on the way.

Exchange Policy

We currently does not accept any exchange request due to hygiene concerns. If you wish to exchange an item, please follow the Return Policy above, and purchase your desired item(s) again.

From broken items due to delivery, please take a photo and the following form to info@flavor-works.com. We will follow up accordingly.